Refunds & Cancellations:
If for any reason we are unable to host your get-together, we will give you as much notice as possible and if we can’t guarantee a new date, and you are not happy to re-book in the future, we will give you a full refund of your deposit and any additional pre-paid packages.
Festive Menu:
If you would like to cancel your Festive booking, please give us 48 hours’ notice, so we have a chance to re-book your table, then you will get 100% refund, whether that is for the whole party or a just a drop in numbers.
If you increase numbers, and we can accommodate, please ensure you pay the extra deposit when booking the additional customer(s) and if it’s a late change (if your booking is less than 7 days’ away), your menu choices will be required within 48 hours of booking and at least 2 days prior to dining. If any drop in numbers or cancellations happen within 48 hours, no refund is available.
To obtain your refund please just call the pub you placed your booking with.
Christmas Day Menu:
If you would like to cancel your Christmas Day booking, please give us 7 days’ notice, so we have a chance to re-book your table, then you will get 100% refund, whether that is for the whole party or a just a drop in numbers.
If you increase numbers, and we can accommodate, please ensure you pay the extra deposit when booking the additional customer(s) and if it’s a late change (after 11 December), your menu choices will be required within 48 hours of booking and no later than 18 December. If any drop in numbers or cancellations happen within 7 days’ notice, no refund is available.
To obtain your refund please just call the pub you placed your booking with.